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Online Reviews: Is Your Law Firm Seeing Stars?

Law firms have traditionally relied on word-of-mouth referrals to get new clients in the door. But the landscape has changed and there is now a new, modern version to the word-of-mouth concept: online reviews.  We’ve all seen those gold stars when searching for a product, service, or provider and they have impact.  Consumers now read reviews to judge and compare local businesses, and that includes law firms and attorneys. It’s safe to say that the next time a new prospective client finds you, it will likely be via an Internet search, probably on a cell phone, and it will include the phrase “reviews.”

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